Refund policy

Because our products are custom-printed on demand immediately upon ordering, all sales are final. we do not accept returns or exchanges for buyer's remorse or incorrect size selection.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a claim for a damaged or defective item, please contact us at dominiquegarlin@gmail.com. with clear photos of the issue. Because all items are custom-printed to order, do not mail any items back to us. we will evaluate the photos and arrange for a replacement or refund to be issued directly. 

You can always contact us for any return question at dominiquegarlin@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Additionally, all items from Prototype 001 are printed on demand and cannot be returned or exchanged. 

Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds and Replacements 

if your item arrives defective or damaged, notify us via email with photo proof. Once verified, a replacement order will be immediately submitted to production, or a refund will be issued to your original payment method within 10 business days

If more than 15 business days have passed since we’ve approved your return, please contact us at dominiquegarlin@gmail.com.